AICS Standard Conditions of Carriage
  • All and any business undertaken by AICS is transacted to the conditions hereinafter set out and shall be deemed to be a condition of any agreement between the AICS LOGISTICS PVT LTD and its customers.
  • The AICS shall not be bound by any agreement purporting to vary these conditions unless such agreement shall be in writing and signed on behalf of the AICS by an authorised Person of the AICS. All conditions, warranties, descriptions, representations and agreements not set out in these conditions and whether they be expressed or implied by law, custom or other are hereby expressly excluded. No employee, servant, agent or representative is authorised to make any representations, statements, warranties, conditions and or agreement not expressly set forth in these conditions and the AICS is not any way bound by any them or can same be taken to from part a contract with the AICS collateral to the main contract.
  • AICS will NOT ACCEPT the following items for courier: CASH (in any currency, CASH CHEQUES, REDEEMABLE CASH VOUCHERS, NEGOTIABLE INSTRUMENT (share certificates, bonds, etc.), JEWELLERY/ PRECIOUS METALS AND STONES, PERSONAL DOCUMENTS (identity cards, passports, certificates, etc), WORKS OF ART, FIREARMS/EXPLOSIVES, ALL COMBUSTIBLE/INFLAMMABLE PRODUCTS (e.g. paint, turpentine, spirit, etc), LIQUOR, TOBACCO, PERISHABLE FOODSTUFF, ANY OTHER DANGEROUS OR HAZARDOUS ITEMS, HANDPHONES and any goods or materials that are prohibited by law, rule or regulation of any country.
  • The AICS is not a common carrier. The AICS reserves the right to refuse the carriage or transportation of any class of goods at its discretion.
  • Whenever the AICS undertakes or arranges transport storage or any other services it shall be authorised to entrust the goods or arrangements to third parties on latter’s contractual conditions. The customer shall be bound by such conditions and shall indemnify the AICS against any claims arising out of their acceptance.
  • Customer entering into transactions of any kind with the AICS expressly warrant that neither the transaction nor the carriage of the goods is in breach of any statute regulation or other law relating to postal or courier services and that they are either the owners of or the authorised agents of the owners of any goods or property being the subject matter of the transaction and by entering into the transaction they accept these conditions for themselves as well as for all other parties on whose behalf they are acting. Customers undertake to indemnify the AICS against any damages, costs and expenses resulting from any breach of these warranties.
  • The sender, owners and consignees of any goods and their agents, if any shall be deemed to be bound by and to warrant the accuracy of all descriptions, values and other particulars furnished to the AICS for customs consular and other purposes and they undertake to indemnify the AICS against all losses, damages, expenses and fines arising from any inaccuracy or omission even if such inaccuracy or omission is not due to any negligence.
  • The AICS shall not be liable under any circumstances for any loss, damage or expense arising from or in any connection with marks, weights, numbers, brands, contents, quality or description of any goods.
  • For delayed shipments, there is no any claim of it.
  • The sender, owners and consignees and their agents, if any shall be liable for any duty, tax, impost or outlays of whatsoever nature levied by the authorities of any port or place for or in connection with the goods and for any payments, fines, expenses, loss or damage incurred or sustained by the AICS in connection herewith.
  • Any claims brought against the AICS with respect to damaged or delayed consignments shall be made in writing within 48 hours. For lost consignments, notification shall be made within 7 days from the date the documents or goods were due to arrive at their destination, failing which the AICS shall not be held responsible for any loss or damage arising howsoever.
  • Goods which cannot be delivered either because they are insufficiently or incorrectly addressed or because they are not collected or accepted by the consignee may be sold or returned at the AICS’s option at any time after the expiration of 7 days from the date a notice in writing is sent to the address which the sender gave to the AICS on delivery of goods. All charges and expenses arising in connection with the sale or return of the goods shall be paid by the customer. Communication from any agent or correspondence of the AICS to the effect that the goods cannot be delivered for any reason shall be conclusive evidence of that fact.
  • The packaging of documents and goods is the customer’s responsibility. AICS will not be responsible for any loss or damage due to inadequate or inappropriate packaging.
  • The AICS will not accept or deal with any noxious, dangerous, hazardous or inflammable or explosive goods or any goods likely to cause damage. Any person delivering such goods to the AICS or causing the AICS to handle or deal with any such goods shall be liable for all loss or damage caused thereby and shall indemnify the AICS against all penalties, claims, damages, costs and expenses arising in connection therewith and the goods may be destroyed or otherwise dealt with at the sole discretion of the AICS or any other person in whose custody they may be at the relevant time. The expression “goods” likely to cause “damage” include goods likely to harbour or encourage vermin or other pests.
  • The AICS shall not be liable for or in respect of any loss or damage suffered by the customer howsoever caused or arising and without limiting the generality of the foregoing, whether caused or arising by reason or on account of loss or damage to goods, mis-delivery or non-delivery, delay in delivery, concealed damage, deterioration contamination, evaporation, cancellations or delays in scheduled air flights, in customs procedures or any internal re-mailing or any other means of on- forwarding in or to overseas countries, war, invasion, acts of foreign enemies, hostility (whether war be declared or not ), civil war, rebellion, insurrection, military or usurped power, confiscation or under the order of any Government or public or local authority and whether or not the same shall be due or alleged to be due to the negligence or any deliberate misconduct or any wrongful act on the part of the AICS, its servants or agents or any other person entity.
  • The AICS shall not under any circumstances be liable for loss or damage resulting from or attributed to any quotation, statement, representation or information, whether oral or in writing howsoever, whosesoever or to whomsoever made or given by or on behalf of the AICS or by any servant, employee or agent of the AICS as to the classification of or liability for amount scale or rate of customs duty, excise duty or other impost or tax applicable to any goods or property are such that the AICS shall commit any breach of any Act of Parliament regulation or Ordinance or other law made in respect of the same.
  • The contract between the AICS and its customers shall be governed by local law and the parties submit to the exclusive jurisdiction of the local courts competent to deal with disputes arising out of this contract.
  • Volumetric weight – Lightweight bulky parcel is charged according to volumetric weight. To calculate the volumetric weight of any parcel, the following formula applies:- Length x Width x Height (cm) / 5000=Volumetric weight (Kgs)
  • Airlines are strict in the shipment of “Dangerous Goods” and there are specific procedures to adhere to. For example: special packaging etc. Dangerous goods cannot be transported in envelopes, flyers or mailbags.
  • AICS shall not provide any Proof of Delivery after 2 months from the date of shipment.
  • As per the Indian customs 25000/- INR value of goods can be shipped through courier (CSB- IV) mode. If goods value is more than 25000/- INR it must be shipped CSB – V or Commercial mode. It is Customers duty to provide genuine goods value.


Note: “Any dispute arising between the parties or any dispute or differences arising from this consignment as to the performance or non-performance of the foregoing terms and conditions shall be subject to the exclusive and irrevocable jurisdiction of courts at Surat”

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